1979
Jim Farley founds The J.P. Farley Corporation (JPF), managing eligibility and billing administration for a large, multi-employer plan.
1985
J.P. Farley utilizes the first Provider network to offer the benefits of a national network to our self-funded clients.
1996
J.P. Farley implements their first direct electronic data interchange connection to a plan sponsor’s payroll system, eliminating manual eligibility entry; Jim also becomes the Chairman of the Society of Professional Benefit Administrators (SPBA).
1999
J.P. Farley begins their first initiative to become paper-free and starts to store all claims digitally; jpfarley.com is launched.
2000
J.P. Farley becomes the first ISO 9002 Certified TPA in Ohio (and the second TPA in the nation) by implementing procedures and auditing standards established by the ISO.
2011
Expands use of the VBA platform to fully integrate with the J.P. Farley website. This enables plan representatives and participants to view their claims & eligibility information in real time.
2014
Jim is appointed to the HCAA board.
2017
J.P. Farley debuts a reimagined business model to improve the patient and client experience by humanizing healthcare from appointment to payment with compassion, driving positive change through innovation and connection, and providing clarity in every dollar spent.
2020
Michelle Bounce, Chief Operating Officer, obtains a share of ownership and becomes a partner of the J.P. Farley Corporation to carry on Jim’s vision and legacy for decades to come.
2022
Michelle is appointed to the 2022-2023 HCAA Board of Directors. Jim is also honored by the HCAA Board of Directors in recognition of his service and contributing efforts to the association’s goals.
2023
Michelle Bounce is promoted to President of the J.P. Farley Corporation. She continues to help shape the company’s vision for the future and our mission to provide superior plans and benefits that meet the real-life needs of clients and members.
2024
J.P. Farley 4.0 launches to support the next generation of healthcare administration with enhancements to core systems and processes. These advancements place an emphasis on digital tools, AI integrations, and pre-built triggers that utilize massive amounts of data to provide better service to our clients and achieve better outcomes for their members.
A Look at Over 40 Years of Benefits
Our Services
Leadership
Michelle Bounce
President / Co-Owner
“This journey is a personal one for me. The entire healthcare ecosystem seems to be built around treating people as if they are nothing more than a transaction. It is my passion to put the HUMAN back into the process. WE can never forget that this is not just a bill, a procedure, a date of services, a diagnosis. This is a human being that is going through something, and we have the opportunity to show compassion through connection and support during this time for them. We have the opportunity to make a difference and WE WILL! I am thankful to be able to service our members and clients every day.”
James P. Farley
CEO / Co-Owner
“I have been in the Employee benefits business for over 50 years. Costs for both Employers and Employees have been spiraling out of control that entire time, mainly because buyers have not paid attention and let it happen. Motivating and facilitating plan sponsors and their advisors to help themselves and their employees lower costs and improve care by staying in front of the next increase has driven and rewarded me that entire time.”
Clarity – Connection – Compassion
Our Core Values
We believe that every quality relationship begins with honesty. And our healthcare system should be no different. We strive for transparency and trust when serving you because your health is our business. Health plans are more about plan spend or provider services; they’re about people, and we’re dedicated to bringing the people we work with clarity, connection, and compassion above all else.
What Our Partners Have to Say
Careers
J.P. Farley is a privately held TPA that emphasizes the importance of providing the highest quality care management for our customers in everything that they do. It starts with the team members we hire. From caring patient interactions to the insightful plan savings we report back to our clients, we are committed to hiring the best in employee health benefits administration. Learn more about our competitive benefits packages and view all open J.P. Farley positions below!
Healthcare, Dental, and Vision Insurance; 401K; PTO and Vacation; Paid Holidays
Room for Advancement and Growth for All Employees
Pet-Friendly Environment