Provider Portal
The J.P. Farley Provider Gateway empowers you with everything you need to manage patients and payments under our programs. With our portal, you can:
Submit real-time preauthorization and claim requests
Access eligibility information and claim status
Download EOBs
Download provider claim & check reports
Clinical follow-up on pre-certifications
And much more!
Clearinghouse Submission Issues
We are aware of rejections due to disconnects between clearinghouses; we recommend as an interim solution providers consider utilizing Availity to submit transactions directly to us. Providers can use the attached documentation to register for Essentials to submit directly.
Availity has a 24 hour support line at 1.800.AVAILITY (1.800.242.4548) who are trained expressly in supporting providers.
First-Time Users:
Please call J.P. Farley at 800.634.0173 and follow the prompts to speak with a service team member to obtain a registration code and portal access.
Resources
We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.
Resource Forms
We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.